Contact reference
Use the form above as the primary contact method. Reference address: support@gemasmr.com
We aim to respond within five business days. Complex privacy, security, or moderation requests may take longer.
Contact Gem ASMR
Contact us for account help, bug reports, Creator and Marketplace questions, privacy requests, security reports, or business inquiries.
How to contact us
Bug reports
Include the page URL, device, operating system, browser version, steps to reproduce the issue, and what you expected to happen. Screenshots can be included when they do not contain private information.
Business inquiries
For partnerships, licensing, advertising, or press inquiries, include your organization, purpose, proposed timeline, and a reliable reply address.
Privacy and data deletion
Submit the form above and select Privacy and data. Include the account email only when required to locate the record. Never send passwords, authentication tokens, payment details, or other secrets.